Celebrating Our 50,000 Customer With FREE SHIPPING!
Celebrating Our 50,000 Customer With FREE SHIPPING!

Shipping Policy

Shipping & Handling



United States

Standard: FREE Shipping 7-15 Business Days

Expedited: 3-12 Business Days


United Kingdom

Standard: FREE Shipping 7-18 Business Days

Expedited: 5-15 Business Days



Standard: FREE Shipping 7-18 Business Days

Expedited: 3-15 Business Days



Standard: FREE Shipping 5-13 Business Days

Expedited: 3-9 Business Days



Standard: FREE Shipping 7-18 Business Days

Expedited: 3-15 Business Days


New Zealand

Standard: FREE Shipping 7-18 Business Days

Expedited: 3-14 Business Days


Rest Of World

Standard: FREE Shipping 7-18 Business Days (depending on location)

Expedited: 3-14 Business Days (depending on location)



All orders will typically be dispatched within 2-3 business day from our warehouse and all orders will include tracking from dispatch to delivery. All orders will be shipped in durable packaging to ensure your purchase is not damaged during transit. Monat Sinpent is not responsible for delays, lost or damaged shipments or orders sent to incorrect, invalid addresses or correct addresses. It is always in our best interests to make sure you receive your parcel in a timely manner and Monat Sinpent will assist as much as possible to trace a missing parcel. Monat Sinpent is not responsible for refunds of shipping costs in the event of delayed shipping due to product availability.



Monat Sinpent is proud to offer a 60 day money back guarantee if you are dissatisfied with our Handset, for more details on our guarantee please contact us.



Monat Sinpent will offer a full refund on our Handset if it is in returned in the original, un-used condition, including packaging. This refund will be minus the real shipping cost incurred for both sending and return. The customer will be required to pay any shipping and customs costs to return our Handset.